Service Quality Archives - Cannabis Business Executive - Cannabis and Marijuana industry news

Quality Management Systems Part Two: Defining Quality

May 17, 2023
Lezli Engelking
Spotlight, Standards and Certification
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By Leslie Engelking This is the second in an ongoing series of articles on Quality Management Systems designed to educate the cannabis industry. Before beginning the process of building a Quality Management System for your cannabis business, it is important to…

Service is the Cornerstone of Any Retail Experience, But It’s Particularly Important in the Cannabis Industry

May 23, 2022
Charlena Berry
Retail
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The following is adapted from Breaking the Stigma. By Charlena Berry Service is the cornerstone of any retail experience, but it’s particularly important in the cannabis industry. Because of all the unique aspects and challenges to our product, our service…